Terms and Conditions
a) These terms and conditions shall apply to any order accepted by topelectricbikes.co.uk.
b) Any order accepted by topelectricbikes.co.uk is in all cases subject to the availability of the good(s) ordered and any agreed dates for the delivery of such good(s) shall be made in good faith but shall not be deemed to be of the essence of the contract.
2. Product Information
Any application lists, catalogues or advice provided by us as part of our sales service is as accurate as possible. In all instances it is the responsibility of the purchaser to assure himself that the parts supplied are suitable and CORRECT for the application involved.
3. Damage or Loss
The customer must inform topelectricbikes.co.uk in writing within 5 days of the date of delivery of any good damaged or lost in transit or otherwise and no claim for damaged or lost good can be made by a customer against topelectricbikes.co.uk if such notification has not been made within the time aforementioned.
4. Force Majeure
We cannot be held responsible for contingencies beyond our control such as strikes, lockouts, shipping delays, fire, war etc. All confirmed orders may be partially or wholly suspended without liability on our part. In such an event the purchaser will have no claim against us for loss or damage either direct or consequential which may result.
5. Returned Goods
a) topelectricbikes.co.uk shall not be obliged to accept the return of any good(s) ordered by a customer.
b) All orders that have been correctly supplied and returned as incorrectly ordered by the customer or no longer required shall be subject to a 25% minimum handling charge.
c) Goods ordered incorrectly by the customer must be returned, carriage paid, with the appropriate paperwork, for inspection by topelectricbikes.co.uk or the manufacturer.
All products are supplied and guaranteed in accordance with the manufacturer specifications. Should it be proved and admitted by the manufacturer to be defective due to MATERIAL or STRUCTURAL defect, then the goods will be replaced FREE of CHARGE or credited in full at our discretion.
We try & give the best possible information on what distance you could acheive but there is alot of factors to take into account eg. Weight,Wind,Terrain,Tyre Pressure & Weight that you are carrying we cannot be held responsible if the bike will not do what is stated.